Terms and Conditions

 

Rakana Hospitality

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Effective Date: 29 December 2025

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These Terms and Conditions ("Terms") govern your access to and use of the Rakana Hospitality website and services.

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1. Acceptance of Terms

By accessing or using the website, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

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2. Services

Rakana Hospitality provides hospitality-related information, booking facilitation, destination experiences, and related services. All services are subject to availability and confirmation.

 

3. User Obligations

Users agree to:

• Provide accurate and lawful information

• Use the website for legitimate purposes only

• Refrain from activities that may harm the website, brand, or other users

 

4. Intellectual Property

All content on this website, including text, images, branding, logos, and design elements, is the exclusive property of Rakana Hospitality or its licensors and is protected by applicable intellectual property laws.

Unauthorized use is strictly prohibited.

 

5. Bookings and Third-Party Services

Bookings or services facilitated through third parties are subject to the terms and conditions of those providers. Rakana Hospitality is not responsible for acts, omissions, or failures of third-party providers.

 

6. Limitation of Liability

To the fullest extent permitted by law, Rakana Hospitality shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the website or services.

 

7. Indemnification

Users agree to indemnify and hold harmless Rakana Hospitality from any claims, damages, losses, or expenses arising from misuse of the website or violation of these Terms.

 

8. Force Majeure

Rakana Hospitality shall not be liable for failure or delay in performance caused by events beyond reasonable control, including natural disasters, government actions, or technical disruptions.

 

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia.

 

10. Amendments

Rakana Hospitality reserves the right to modify these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

 

11. Contact Information

For questions regarding these Terms or our Privacy Policy, please contact:

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Rakana Hospitality

Email: info@rakanahospitality.com